Terms & Conditions

Please read these terms and conditions carefully before using the services provided by OEMSECRETS LIMITED. The term 'oemsecrets.com', 'us', ‘our’ or 'we' refers to the owner of the website whose registered office is OEMSECRETS LIMITED, 5 Mount Vale Gardens, York, United Kingdom, YO24 1AL. Our holding company registration number is 05557276. The term 'you' refers to the user or viewer of our website and ‘third party’ includes distributors, manufacturers and other software providers. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

The use of this website is subject to the following terms of use:

Liability Disclaimer

Any services, information or data that is provided by oemsecrets.com or through a third party is at the users own risk. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, validity, completeness or reliability of the information and services found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Information listed on our website can include products, inventory, pricing, datasheets, models, specifications, schematics, footprints, images and other data. We communicate information directly from third parties and are subsequently reliant on such information. We strive to improve the accuracy of the data listed on our website which is received from third parties, so please report any inaccurate information to info@oemsecrets.com.

We do not represent the third parties listing product information on oemsecrets.com. We do not provide any form of warranty for products or services obtained through our website from third parties. For third parties uploading/transferring part information; and users searching products on our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Our website will include links to other third party websites. Purchases or orders must be made directly with the distributor or manufacturer listing product data on oemsecrets.com using these links. These links are for your convenience to provide further ordering information. They do not signify that we endorse the websites and we have no responsibility for the content of the linked websites.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Security

There is no sensitive information held on our servers with reference to our users, other than those provided to us by you. Any information provided to us by you is safeguarded on our secure servers at your discretion. You may contact us at any time if you wish to have any information about you that oemsecrets.com holds removed/or destroyed. We may also use cookies to provide for a better user experience and to save preferences. See our Privacy Policy for more detailed information on how we track using cookies.

Charges

It is free for users to search for products on oemsecrets.com, there are no charges. There may be charges for other applications and pro versions of products such as our BoM tool. We charge rates for advertising and marketing opportunities on our website, which includes product listings, banners, sponsored positioning and off-site campaigns such as email, social and other offers. All programs and associated costs are negotiated and approved by oemsecrets.com with third parties. Any changes to existing rates for active campaigns will be implemented 30 days prior to the renewal period and communicated in writing.

Termination

We shall refund to you the fee paid for product listing subscriptions only less a 20% cancellation charge should termination be requested by you within the first 30 days after receipt of payment. Any cancellation requested after this period (30 days) is non-refundable. We reserve the right to terminate an agreement should the terms and conditions of the contract be broken, which is non-refundable. We reserve the right to modify the Terms & Conditions to inform users and third parties of any future changes to fees, so please review frequently. Our website is currently available in UK English only.

Links to Other Sites

We link to third party websites, but these websites are not under the remit of oemsecrets.com and any content of these sites has no reflection of us and users are to enter these websites at their own risk.

Parameters of Use

All users may search for electronics parts and products on oemsecrets.com. It is at our discretion to grant third parties approval to list products on the website, distributors and manufacturers that meet the criteria. Third parties agree to list products in-stock, with authorised distributors approved to list out of stock items available on a lead-time directly from the manufacturer. Regular checks will be carried out to monitor and control this process. Failure to respond to quality control checks will see listings revoked without notice. Any third party providing false information to gain access to the site or who breaks the conditions of use may have their listing privileges revoked. We reserve the right to deny or approve any third party.

There are no restrictions to the amount of searches a user can make on oemsecrets.com. Use of the website is for internal use and cannot be shared with third parties without written permission from us. Product data including pricing and stock accuracy remains the responsibility of manufacturers and distributors, unless an aggregation or processing error is undertaken by us, for which we are not liable.

Communications

We allow users to search for products and request more information or purchase from third parties listing part information on our website. This communication system is in place for ease of use. By using this communication service, you agree that you will not; use any form of profanity, abusive language, violate legal rights of others, use any form of discriminative behaviour, use this communication service for any form of criminal activity or send any form of untrue or misleading information to third parties. We may communicate information on products, news, offers and other marketing updates with registered subscribers via email and when opted in through our website or forms securely via Mailchimp. We may also communicate messages to you when using our website from our live chat messaging service via Intercom.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:

  • Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including contact name, position, company name, telephone number, email address, website address, country, job title and nature of business information)
  • Information that you provide to us for the purpose of registering with us (including contact name, position, company name, telephone number, email address, website address, country, job title and nature of business information)
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including contact name, position, company name, telephone number, email address, website address, country, job title and nature of business information). This is often done through a secure form linked with Mailchimp (see section GDPR compliance with Mailchimp)
  • Any other information that you choose to send to us

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both 'session' cookies and 'persistent' cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. We may use this information to enhance the service and user experience.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics and AW Stats to analyse the use of this website. Google Analytics and AW Stats generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: https://www.google.com/privacypolicy.html. Third parties may also send you cookies when linking through to their website from oemsecrets.com, which is the liability of the third party and not us.

We may publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at: https://www.google.com/ads/preferences/. You can opt-out of the AdSense partner network cookie at: https://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: https://www.google.com/ads/preferences/plugin.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites including oemsecrets.com.

Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. Administer the website
  2. Improve your browsing experience by personalising the website
  3. Enable your use of the services available on the website
  4. Send to you goods purchased via the website, and supply to you services purchased via the website
  5. Send statements and invoices to you, and collect payments from you
  6. Send you general (non-marketing) commercial communications
  7. Send you email notifications which you have specifically requested
  8. Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
  9. Internal departments may proactively contact you to help with specific problems or enquiries
  10. Provide internal departments with statistical information about our users
  11. Deal with enquiries and complaints made by or about you relating to the website

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.

We may share your information internally with a department of the company however, we will not without your expressed consent provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose information about you:

  1. To the extent that we are required to do so by law
  2. In connection with any legal proceedings or prospective legal proceedings
  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  4. To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling
  5. Except as provided in this privacy policy, we will not provide your information to third parties

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States, Europe, Asia ) which do not have data protection laws equivalent to those in force in the European Economic Areas (EEA).

Sending information outside the European Economic Area where we need to transfer your data outside the UK or EEA we will use one of the following safeguards.

  • The use of European Commission approved standard contractual clauses in contracts for the transfer of personal data to third countries
  • Transfers to a non-EEA country with privacy laws that give the same protection as the EEA

You can find out more about the above data protection safeguards on the European Commission Justice website.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.

You expressly agree to such transfers of personal information.

GDPR compliance with Mailchimp

Mailchimp makes it easier for us to protect your personal data and we consistently get consent from our customers whilst complying with GDPR requirements. We use Mailchimp as it’s already certified for both GDPR, EU-US and Swiss-US privacy shield frameworks.

We always give our customers a clear, easy opportunity to opt-out of marketing communications at the time of data collection, and in every subsequent message through emails.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.

Your Rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes).

There is more information on the Information Commissioners website www.ico.org.uk on how to exercise your rights.

  1. Right of access
  2. Right to rectification
  3. Right to erasure
  4. Right to data portability
  5. Right to withdraw Consent anytime

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@oemsecrets.com or by post to OEMSECRETS LIMITED, 5 Mount Vale Gardens, York, United Kingdom, YO24 1AL.

Data controller

The data controller responsible for our website is OEMSECRETS LIMITED. Our data protection registration number is ZB049470.

We use cookies to improve your experience. See our privacy policy.
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